Exodia support
For help with your account, recording, uploads, payments or privacy, email info@exodia.co. Include your account email and a short description of the issue. Never send your password, tax form or full bank details by email.
Recording and uploads
Recording requires a supported smartphone with a rear ultrawide camera capable of 1080p at 30 fps, an accelerometer and a gyroscope. LiDAR is not required. Allow camera access to record. Audio is included only when you allow microphone access.
Review the take and choose when to upload. If an upload is interrupted, reopen the app and resume it. Keep the app open during uploads on iPhone. Keep local recordings and app data until the app confirms a successful upload.
Delete your account or request your data
In the app, open Account and choose Delete account. On the website, sign in and open your profile to request account deletion or export your data.
If you cannot sign in, email info@exodia.co from your account email with the subject “Exodia account deletion”. We will verify the request before acting.
Account deletion removes personal account, device and payment details after outstanding payments are settled. Approved recordings may remain under your contributor ID, and agreement, tax and payment records are retained as described in our privacy policy.